Our Ambitions - Looking Forward
The Leeds Law Firm
We want to be the obvious choice of solicitors for both individuals and businesses in and around Leeds needing legal advice – whatever the issue.
We want to be recommended to others by our clients for providing value for money and for being a pleasure to work with.
We want to be known for our straightforward and ‘can do’ approach, our enthusiastic attitude and our uncomplicated charging structures.
We want to develop a national reputation for being an excellent regional law firm. The Leeds Law Firm.
Do we want to be the biggest?
In our book ‘Medium is Best’! …too large and a different culture develops…too small and technical and IT support would be lacking. Many clients say they chose us because they had become disillusioned with the largest national firm they used to instruct. We are able to provide high level technical advice but a truly personal service as well.
Do we try to do too much?
No... and neither are we a 'Jack-of-all-trades'. We are a full service legal firm able to advise clients on all areas of law. This does not mean that we cannot give specialist advice, simply that we have specialist teams who do not dabble. As a law firm we are unusual in being able to provide the breadth of services that we do. Not only do we cater for blue chip companies we also represent individuals in all manner of ways. We are extremely proud of the reputation that we have developed in each and every different legal advice area and find that despite doing just about everything, we are able to do just about everything very well.
Could the image of lawyers be improved?
Lawyers, like law firms, come in different shapes and sizes. We believe we are the complete law firm offering a wide range of services for both businesses and individual clients. We are aware of the poor public perception of lawyers – ‘ambulance chasers’… ‘blood-suckers’… and worse! - we intend to improve our image and will work hard to relate better to all of our clients, demonstrating honesty, straightforwardness and professionalism, whilst at the same time remaining friendly and approachable.
Do we undercut the competition?
We do not want to be the cheapest but simply give value for money. Of course clients are price-sensitive but we have found that they are much more concerned about service levels. Clients return to us as a result of good service, not because we are always prepared to undercut the competition.
Can we be friends?
Most definitely!...and we encourage all of our clients to refer their friends, relatives and other businesses to us. This is precisely how our clients list continues to grow – we want to be in your contacts list – for any legal issue.
Is it in our 5-year Business Plan?